Stripe Error: New Account Information Available — What It Means & How to Fix It
Issuer indicates account details changed and old card data should be replaced.
Common causes
- Card reissued with new number
- Bank migrated account details
- Old token or card record on file
How to fix it
- Collect updated card details from customer.
- Enable automatic account updater where supported.
- Prompt immediate billing profile refresh.
Should you retry this Stripe error?
Hard decline: Hard decline until account details are updated. RetryKit should switch from retries to card-update messaging.
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