Stripe Error: Generic Decline — What It Means & How to Fix It
The payment was declined and the issuer did not provide a specific reason.
Common causes
- Issuer risk model decision
- Merchant, card, or region restrictions
- Temporary authorization issues without explicit code
How to fix it
- Ask customer to retry or use another payment method.
- Advise customer to contact their bank for details.
- Verify payment details and billing address completeness.
Should you retry this Stripe error?
Soft decline: Start as soft decline and monitor outcomes. RetryKit can run limited retries while nudging customers to update payment details.
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