← Back to Stripe Error Codes

Stripe Error: Do Not Honor — What It Means & How to Fix It

A broad issuer refusal with limited detail. Commonly used for risk-related declines.

Common causes

  • Issuer fraud/risk model blocked transaction
  • Card spending controls or merchant restrictions
  • Issuer declined without returning granular reason

How to fix it

  1. Ask customer to contact issuer and whitelist the charge.
  2. Retry later once customer confirms approval.
  3. Collect a different card if repeated declines continue.

Should you retry this Stripe error?

Hard decline: Often treated as hard decline for unattended retries. RetryKit should avoid aggressive auto-retries and move quickly to customer outreach.

Stop losing revenue to failed payments. RetryKit automatically recovers failed Stripe payments. Connect in 5 minutes.

Start with RetryKit